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Workplace and Systems Outsourcing

2020-10-22 17:13:31
Consejo Superior de Deportes
Sermicro Group has achieved the renewal of the project of Workplace and Systems Outsourcing for the Superior Sports Council.
This project aims to guarantee the operability of the hardware and software infrastructure of the CSD's information systems, keeping them duly updated in order to optimise the use of resources and enable adaptation to new market environments and standards.
Among the services to be provided are:
  • User Assistance Centre service
  • User and Microcomputer Support
  • Support for Windows, Linux, Open Source systems, etc., both on-site and remotely.
  • Maintenance Services for the Microcomputer Park of servers and peripherals.

Sermicro Group will be in charge of managing, in an integrated way, all the services, with three clear objectives:
  • Cost reduction
  • Increased productivity and user satisfaction
  • Continuous improvement of the service.
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