Derechos

©2023 Grupo Sermicro.

Todos los derechos reservados

HISTORY

  • 1985

    Constitution of sermicro

  • 1988

    Consolidation of national headquarters

  • 1997

    Opening of Sermicro Portugal headquarters

  • 2000

    Creation of Albatros Maroc

  • 2001

    Incorporation into the ACS Group

  • 2003

    New Outsourcing Division

  • 2008

    Incorporation of DINSA

  • 2014

    Sermicro Brazil Headquarters Opening

    Sermicro Peru headquarters opening

    New Safe Cities Division

    Incorporation of Albatros Logistic

    Creation of Dimatica Software Development

  • 2016

    New Safe Cities Division

    New Computer Cybersecurity Division

  • 2017

    Opening of Sermicro Mexico Headquarters

  • 2019

    Opening Sermicro Colombia Headquarters

  • 2020

    Opening Sermicro France Headquarters

Editar pestaña

OUR MISSION

We are an ICT Services company: We develop and integrate Solutions. Our mission is to help companies deploy their business strategy through an efficient and innovative use of technology.

Editar pestaña

OUR VALUES

Our values are part of our culture and are based on the trust that our customers have placed in us over the years. That’s why, when someone asks us Why Sermicro Group? we can and must answer with demonstrable facts:

Due to our business soundness
We belong to Cobra IS, leader in infrastructure management, with proven solvency, which has the backing of large corporations, states and investment groups as clients. By trusting the Sermicro Group, your projects will be in the best hands.
Editar valores
For our experience in the integration of IT and Communications services and solutions
We have been in the market for more than 30 years and we have more than 2,800 qualified and committed professionals who develop projects and global solutions for both companies and public administrations. Our goal is to add value to the business of all our customers.
Editar valores
For our knowledge in the execution of projects
We execute projects with our own resources and therefore have more than 2,000 technical specialists in all ICT areas. We know the characteristics and particularities of the services and we have greater facility to adapt, being flexible when providing solutions in all types of areas, sectors and customers.
Editar valores
For our ability to develop projects on a national and international scale
Own coverage is one of our great strengths. In the Sermicro Group we have 54 assistance points in Spain and Portugal, so that, in addition to proximity to customers, we can develop our services with total homogeneity, speed and efficiency. All this while maintaining continuous innovation and improvement.  
Editar valores
Editar pestaña

INTERNATIONAL PRESENCE

As members of Cobra IS, we participate in the Development of the International Business, sharing local capacities in each country, extending coverage and scope.

We have a specific Direction of International Business Development that has a multidisciplinary work team that is responsible for coordinating, in addition to the management of international services, strategies with partners. We also have knowledge of local laws and regulations.

All of this makes it easier for us to develop a project by assigning the necessary resources, executing services and coordinating contracts with third parties and agreements with the Group’s inter-companies.

BANCO MILLENNIUM BCP
Security Systems, Telecommunications, Network Electronics, Telephone Switchboards and Electrical Installations
HOTEL BAIA (LUANDA)
Security Systems, Telecommunications, Electrical Installations
CASINOS DE ANGOLA

Energy Efficiency Consulting, LED Lighting Supply and Installation

HOSPITAL OF TINGO MARIA IN HUÁNUCO, PERU
Improvement of the resolution capacity of the Hospital of Tingo María in the region of Huánuco in Peru. Building management, IP telephony and connectivity, nursing calls, fire detection, access control, CCTV
CHALA AND CAMANÁ HOSPITALS IN PERU
Electronic communications systems, with supply, assembly and installation of structured cabling, IP Telephony, CPD's, CCTV, access control, etc.
GRUPO SANTILLANA
Global Outsourcing that covers 17 countries in Latin America with Help Desk and Presential Support in Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay, USA (Florida), Venezuela.
PROSEGUR
International job outsourcing with presence in 12 countries (Europe, Latin America and Australia). Global management, remote and on-site support, 24×7 service desk
Editar pestaña

HEADQUARTERS

España – Zona Centro
Calle Pradillo, 48-50 28002 Madrid Teléfono: (+34) 91 744 86 00
España – Zona Norte
Ctra. Bilbao-Plencia 17, PAE ASUARAN edificio Artxanda, Portal 7, 2B Pabellones 12-13 48950 Asua – Erandio Teléfono: (+34) 94 476 06 35
España – Zona Este
Carrer de Veneçuela, 87-93 08019-Barcelona Teléfono: (+34) 93 447 85 00  
España – Zona Sur
Políg. ind. Pineda, calle A Nave 2 41013 Sevilla Teléfono: (+34) 95 468 03 53
España – Zona Oeste
Cantabria, 34 bajo   36205 Vigo Teléfono: (+34) 98 626 34 36  
Portugal
Alameda António Sérgio, Nº 7, 1º – Sala E-2 2795-023 linda-a-Velha, Lisboa Teléfono: (+351) 219 578950  
Marruecos
1) Rue Abou Bakr Ibnou Koutia, lotiss. Attaoufik, hangar 10/11/12 , Oukacha
2) Lotissement Kali Mouritania Z.I. Sidi Bernoussi entrepôts I1 & I2- Casablanca Teléfono: (+212) 522 66 62 33
Perú
Avda. Juan de Arona, nº 151, Oficina 303, Torre C Distrito de San Isidro | LIMA (Perú)   Teléfono: (+51) 15524574
Brasil
Av. Marcos Penteado de Ulhoa Rodrigues, 939 - Andar 8 Conj 860 - Tambore  Barueri - São Paulo CEP: 06460-040 Teléfono: (+55) 11 23063457 
México
José Luis Lagrange 103, Polanco, Polanco Secc, 11550 - Ciudad de México, CDMX Teléfono: (+52) 55 5002 6290
FRANCE
1 Rue Stephenson 78180 Montigny-Le-Bretonneux - Francia
COLOMBIA
Cl. 100 no.º 19 61, Ofice 1010 Bogotá D.C.
Panama
F&F Tower floor 23-C 50 & 56 St., Panama City Phone: (507) 68207187
Editar pestaña

certifications

ISO 14064. Carbon footprint
Editar certificacion

ISO 14064. Carbon footprint

ISO 9001-Calidad-Organización empresarial
Editar certificacion

ISO 9001-Calidad-Organización empresarial

ISO 9001-Anexo
Editar certificacion

ISO 9001-Anexo

IQNet 9001-Quality Management System
Editar certificacion

IQNet 9001-Quality Management System

IQNet 9001- Annex
Editar certificacion

IQNet 9001- Annex

ISO 14001-Respeto hacia el Medio Ambiente
Editar certificacion

ISO 14001-Respeto hacia el Medio Ambiente

IQNet 14001-Enviromental Management System
Editar certificacion

IQNet 14001-Enviromental Management System

ISO 20000-1. Servicio de Tecnologías de la Información ofrecidos al cliente
Editar certificacion

ISO 20000-1. Servicio de Tecnologías de la Información ofrecidos al cliente

IQNet 20000-1. Information Technology Service Management System
Editar certificacion

IQNet 20000-1. Information Technology Service Management System

ISO 27001. Seguridad de la Información
Editar certificacion

ISO 27001. Seguridad de la Información

IQNet 27001. Information Security Management System
Editar certificacion

IQNet 27001. Information Security Management System

ISO 12207-15504. Proyectos de Software
Editar certificacion

ISO 12207-15504. Proyectos de Software

ISO 45001

Compliance Certificación with ENS, Category Medium (Service Desk)
Editar certificacion

Compliance Certificación with ENS, Category Medium (Service Desk)

Compliance Certificación with ENS, Category HIGH (SOC)
Editar certificacion

Compliance Certificación with ENS, Category HIGH (SOC)

UNE 19601, Certificate of Criminal Compliance Management System
Editar certificacion

UNE 19601, Certificate of Criminal Compliance Management System

ISO 37001, Anti-Bribery Management System Certificate
Editar certificacion

ISO 37001, Anti-Bribery Management System Certificate

Carbon footprint
Editar certificacion

Carbon footprint

ISO 33000. ISO 12207: SW Development and Maintenance Projects
Editar certificacion

ISO 33000. ISO 12207: SW Development and Maintenance Projects

Carbon footprint 2022
Editar certificacion

Carbon footprint 2022

Editar pestaña

I+D+i

Our trajectory, after more than 30 years in the market, corroborates our entrepreneurial spirit:

  • Pioneers in the independent maintenance service of hardware manufacturers.
  • Pioneers in obtaining the ISO 9000 Quality Certificate in 1992.
  • Obtaining of certifications in the systems of environmental management, management of the Information Systems, management of the Security IT, management of the process of Software and, recently, management of the Innovation.
  • Pioneers in entering the telecommunications market.
  • Continuous expansion of our services covering a wider range of devices, both in hardware and software environments.
  • International expansion.

Our vocation for improvement, our objective of increasing customer satisfaction and the responsibility of being one of the reference companies in ICT Services, has led us to certify some of our projects within the framework of R+D+i, obtaining our first certificate in 2006.

 

Some of our R+D+i projects
Editar pestaña