Infrastructure and Workplace Outsourcing

Focus – innovation – profitability

We develop technological outsourcing projects that allow our clients to focus on their business strategy, eliminating non-essential activities for their “Core Business”, thus achieving a greater strategic orientation, a significant reduction in costs and greater flexibility and reversibility of their ICT systems and, therefore, greater business value.

Our technological outsourcing model guarantees the generation of economies of scale, providing flexibility, efficiency and security, through specialized knowledge and rapid access to innovation.

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AREAS OF SPECIALIZATION

DPC Outsourcing

Gestión de CPD
- Architecture
- Energy
- Air conditioning
- Protection and Security

Monitoring, management, operation and exploitation services of events related to a CPD, including definition of parameters and monitoring thresholds.

Infrastructure Outsourcing

Infrastructure Management
- Systems
- Storage
- Networking
- Security

We provide all services related to infrastructure, servers, storage, databases, security, both monitoring, with tracking and resolution of events, and management (availability and capacity), operation and exploitation.

Service Desk

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Remote Management

Monitoring
User Administration
SW Distribution

Remote and On-site User Support

Maintenance HW and SW

Equipment and Asset Management

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References

AENA

Outsourcing of H24, UCA and SIPA systems nationwide

Prosegur

International job outsourcing for Latin American and European users. Global management, remote and on-site support, 24x7 service desk

Clece

Comprehensive maintenance of the microcomputer park, telephone and on-site support, equipment configuration, warranty and inventory management, IMAC services

EVO Bank

Service desk, onsite support, maintenance, systems monitoring

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Raúl Viejo

marketing@sermicro.com

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