Banca

The technological evolution offers the banking sector new capacities and opportunities for the management of their business and the services they offer to their clients. Many of these ICT innovations have contributed to improving internal processes such as transactional management, contracting, electronic payment systems, etc.

Today, ICT is an essential and indissoluble part of the financial business. The management of an ever-widening catalogue of products, as well as the difficulty of integrating the provision of services in an increasingly demanding omnicanal environment, makes technology a strategic piece for obtaining competitive advantages in a market where products are standardised and easily replicable.

The Sermicro Group has more than 30 years of experience offering services and solutions that cover most of the ICT needs of the banking sector. Our knowledge, capacity and the more than 500 professionals specialized in the financial sector, make us count on the confidence of the main national financial entities so that we can manage, in an expert way, their clients and their processes.

SOLUTIONS AND SERVICES

We cover most of the ICT needs of the sector

Managed Services

• ICT Outsourcing
• Deployments and maintenance
• Office automation (cash management, print management)
• Automated Teller Machines (ATMs)
• Support and monitoring
• Workplace management (Nexthink, Office 365, G Suite)

Technological solutions

• Platforming and Deployment
• Maintenance
• Platform and service desk management
• Communications

Specialized Solutions

• Attendance management of clients
• Onboarding digital
• Digital Signage
• User Experience

Means of payment

• Customized development of electronic payment solutions
• BPO