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Workplace Outsourcing

2021-06-03 11:56:09
The Sermicro Group has been awarded the renewal of the outsourcing project of the workstation for SABA.
The objective is to offer complete outsourcing services that cover, from user support, acting as a single point of entry and registering and managing all applications, incidents, requests or queries, to first and second level remote support services and onsite services when necessary.
Within the ICT operation and monitoring services, we offer:
  • Monitoring
  • Administration of server operating systems
  • Administration of Saba Aparcamientos applications
  • Administration of SQL and Oracle databases.

For the correct management of the service, operational and monitoring committees will be set up to monitor the activity of the work team and to define the essential lines for the evolution of the service.
The Sermicro Group has a long experience in offering its Outsourcing solutions for the workplace, being a recognised integrator, both in the public and private sectors. If you wish to know all our services, do not hesitate to contact us.
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