The Sermicro Group has renewed the project to provide user support services for the National Centre for Cardiovascular Research.

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The support services to be offered include:

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• Resolution of Level I incidents in hardware, software and network environments.
• Installation and configuration of equipment.
• Installation and start-up of printers.
• Installation and configuration of internal and external devices.
• Assistance in meetings with collaboration tools or videoconferencing systems.
• Installation and configuration of software.
• Interlocution with external support.
• Inventory management, warranties, licences, etc.
• Training for users of the different computer tools and installed software, in Spanish and English.

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With this renewal, the Sermicro Group demonstrates its quality and experience in the provision of this type of services, valued by many institutions of the AAPP.